Refund Policy
Refund Policy
At Trendify, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Return Eligibility
You may request a return within 7 days of receiving your order. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
Non-Returnable Items
Certain items are not eligible for returns, including:
- Gift cards
- Downloadable software or digital products
- Personal care and beauty items that have been opened
- Custom or personalized orders
How to Initiate a Return
To request a return, please contact us at support@trendify.com with your order number and the reason for the return. We will review your request and provide return instructions within 48 hours.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.
Shipping Costs
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. In such cases, we will cover the full cost of return shipping.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item, please contact us at support@trendify.com.
Contact Us
For any return or refund questions, please reach out to us at support@trendify.com.